Commenting on the launch of the government’s AI Opportunities Action Plan today (Monday), UNISON policy officer Kate Jones said:
“Artificial intelligence (AI) has the power to revolutionise the world of work.
“But if AI is to play a positive role in public services, it must be managed carefully and responsibly. That means proper input from workers and all parts of society to ensure it’s not only the voice of big tech being heard.
“UK workers have vast expertise and insight that can help shape AI development in ways to benefit everyone. The technology must be used to enhance jobs and services, not cut corners, costs and human input.
“History shows that when workers have a real say in how new technologies are developed and used, society is all the better for it.
“AI in the public sector has huge implications, from data privacy to bias and discrimination. The public needs to know their concerns are being addressed.
“No one wants their details being misused by tech giants or biased algorithms making decisions about their welfare on the sly.”
Notes to editors:
– UNISON is the UK’s largest union and the largest union in the social care sector, with more than 1.3 million members providing public services in education, local government, the NHS, police service and energy. They are employed in the public, voluntary and private sectors.
Media contacts:
Anthony Barnes M: 07834 864794 E: a.barnes@unison.co.uk
Fatima Ayad M: 07508 080383 E: f.ayad@unison.co.uk
The article AI must be used to enhance public services, not replace workers, says UNISON first appeared on the UNISON National site.
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